1. General rules applicable to E-sports

1.1. All esports markets are based on in-game score events or results at the end of a scheduled match/map. All settlements will occur using the official score and results, which are declared on the official video stream or the in-game stream of the relevant matches.

1.2. All match start dates and times displayed for Esports matches are for indication purposes only and are not guaranteed to be correct. Bets will stand if a match is offered with an incorrect date and/or time.

1.3. If a match is paused/postponed and not rescheduled to a later time within 24 hours of the actual scheduled start time, then all bets on that match will be voided.

1.4. If the name of a player/team/tournament is misspelled, all bets will still stand unless it’s obvious that the misspelled name is the same as a different entity/person.

1.5. If a team name is changed due to a team leaving the organization, joining another organization, or due to an official change of team name, all bets will stand. 1.6. If the organizer of the event allows for stand-ins and there is an official result, all bets will be resulted as normal.

1.7. In the case where there is an overruling of a match result by the organizer due to unforeseen circumstances - such as cheating - all bets on that match will be voided. This rule is applicable within 72 hours from the end of the match, after the term XYes.com will not change the result of the tickets.

1.8. If a match has been declared as a walkover win by the tournament organizer, all bets will be void.

1.9. If one team retires during a match, only wagers on the completed individual maps will be resulted. Match market, match side markets, and all other undecided map markets will be voided. Bets placed on any following maps that will be completed will be resulted with the official results. However, any and all live offer will be suspended on this match and moved to a new match with a different match ID that will genuinely reflect the state of the match. The only exemption to this rule would be in this very situation: team A wins map 1 and proceeds to forfeit map 2. In this case, we would void all wagers on all undecided match and map 2 markets and continue our offer within map 3 of the match.

1.10. All markets consider overtime, unless expressly stated otherwise in the market name.

1.11. If the match format is changed or differs from the one which is being offered, the XYes.com reserves the right to void all bets.

1.12. If the fixture is listed incorrectly, XYes.com reserves the right to void all bets.

1.13. If a match is played before the scheduled start date / time, all bets placed after the actual start of the match will be refunded. All bets placed before the actual start of the match will stand.

1.14. If a match or map is replayed due to an organizer or technical issues, all affected markets will be voided, while the replayed matches or maps will be handled separately as a new match.

1.15. If a game on the map starts with less than ten players, all bets on that map will be voided.