6. Acceptance, suspension and voiding of Bets
6.1. All Bets will be accepted or rejected purely at XYes.com’s discretion and subject to XYes.com's risk management policies (as applicable from time to time).
6.2. Acceptance of live (in-play) bets may be subject to a short delay before they are accepted and/or they will be kept pending during dangerous situations (e.g. free-kick, 1:1 attack, etc.) at sportsbook’s discretion.
6.3. Sportsbook platform reserves the right to refuse, restrict, cancel or limit any Bet.
6.4. XYes.com reserves the right to declare the bets (or a part of them) void (payments are made with the odds «1») or to suspend payments until the end of trial (including judicial) in one of the following cases:
6.4.1. There are mistakes made when accepting the bets.
6.4.2. There is a software/website error (obvious typing mistakes in the list of offered events, discrepancy of odds in various positions, unusual or wrong odds, etc.).
6.4.3. If there are traces of unfair practices being used (bets made in fraudulent manner, obviously “bad odds” (e.g. obviously incorrect odds), switched odds).
6.4.4. There is deviation from the current rules during the acceptance of a bet.
6.4.5. There are other circumstances confirming the incorrect bet.
6.4.6. The bet was made after an Event had started or the occurrence had already take place.
6.4.7. The venue of the Event was changed, unless otherwise specified in the particular sport’s rules.
6.4.8. The outcome of the Event or Market at the time of placing the Bet was already known or if the odds have not been updated correctly due to technical issues.
6.4.9. Where the outcome has been altered by the imposition of sanctions or where the imposition of sanction affect the outcome result (e.g.penalty points, enforced relegations or any other measure enforced as a result of anything other than the normal results of the games/competitions in question)
6.5. If there is an obvious error in the odds or limit of the market, Bets (placed on odds with an obvious error or exceeding the limit of the market) on that market may be void. If for any reason a bet is accepted after an Event has started (other than clearly indicated Live In-Play betting) Bets will have action unless a material advantage has been gained by the End User. The Sportsbook reserves the right to void the Bet if it was determined that an unfair advantage has been gained.
6.5. In case of suspicion of an unfair activity, Sportsbook reserves the right to void any Bet (in these cases, the payout is made with odds of “1”) or suspend any withdrawals for up to 31 calendar days.
6.6. For End User accounts with minus (negative) balances, Sportsbook reserves the right to void any pending Bets, whether placed with funds resulting from the error or not.
6.7. Sportsbook reserves the right to suspend any acceptance of Bets of any unique End User ID without prior notice.
6.8. Sportsbook shall not be responsible for the damage incurred by the End User as a result of a system malfunction, defects, delays, manipulations or errors in data transfer.
6.9. Abuse of gaming software errors or mistakes in translation is prohibited. An End User / Operator who discovers any error in the gaming software must immediately report it. If an End User/Operator will abuse errors in the gaming software, the sportsbook reserves the right to suspend End User’s betting account, freeze the funds and cancel placed and/or already resulted Bets.
6.10. In Combo (also named as accumulators, parlays, multis) if certain outcomes are related, for example: place bet on Barcelona to win the La Liga combined with a Barcelona win in the deciding game, these Bets will be void.
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